Website Terms of Use

1. ACCEPTANCE OF TERMS

By accessing or using www.thehairoffice.com, you agree to be bound by these Terms of Use.

If you do not agree to these Terms, you should discontinue use of the website.

2. COMPANY INFORMATION

3. WEBSITE PURPOSE

This website provides general information regarding:

• Hair restoration
• Hair loss
• Scalp health
• Consultations
• Treatments
• Educational content

4. MEDICAL DISCLAIMER

Information contained on this website is provided for general educational and informational purposes only.

It does not constitute medical advice, diagnosis or treatment.

No information on this website should be relied upon as a substitute for professional medical assessment by an appropriately qualified healthcare professional.

Individual treatment recommendations can only be provided following a consultation.

5. NO DOCTOR-PATIENT RELATIONSHIP

Use of this website does not create a doctor-patient relationship.

A clinical relationship arises only following formal consultation and acceptance by the relevant healthcare practitioner.

6. APPOINTMENTS AND BOOKINGS

Appointment requests submitted through the website are subject to availability.

The Hair Office reserves the right to accept, decline, reschedule or cancel appointments where appropriate.

Separate consultation and treatment terms may apply.

7. PRESCRIBING

Where prescription-only medicines are required, prescribing decisions are made independently by appropriately qualified prescribing practitioners.

Treatment cannot be guaranteed and remains subject to clinical assessment.

8. INTELLECTUAL PROPERTY

All website content including:

• Text
• Graphics
• Logos
• Images
• Videos
• Branding
• Educational materials

is owned by or licensed to The Hair Office Ltd and is protected by applicable intellectual property laws.

No material may be copied, reproduced, distributed or used commercially without prior written permission.

9. WEBSITE AVAILABILITY

We do not guarantee uninterrupted access to the website.

We may suspend, withdraw or modify the website without notice.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Hair Office Ltd shall not be liable for any direct, indirect, incidental or consequential loss arising from:

• Use of this website
• Reliance upon website content
• Technical interruptions
• Website errors

Nothing in these Terms excludes liability that cannot legally be excluded.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy or privacy practices of external websites.

12. USER CONDUCT

Users must not:

• Misuse the website
• Attempt unauthorised access
• Introduce malicious software
• Interfere with website functionality
• Breach applicable laws

13. PRIVACY

Use of this website is also governed by our Privacy Policy and Cookie Policy.

14. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. CONTACT

For questions regarding these Terms, please contact:

The Hair Office Ltd
Email: info@thehairoffice.com
Telephone: 0208 079 1385
Website: www.thehairoffice.com

© 2026 The Hair Office Ltd. Company No. 17059958. All rights reserved.